FAQs

At Peters & May, we know logistics can be complex. Our FAQ covers everything from yacht shipping and customs clearance to handling dangerous goods and worldwide freight forwarding. If your question isn’t listed here, please get in touch with our team directly.

How Do I Prepare My Yacht For Shipping?

We’ll provide you with a comprehensive proposal that outlines the entire process from dockside to delivery, demonstrating the equipment and methods we’ll use. Our experts will guide you on the necessary preparations and handling of your yacht.

How Do You Ensure Safety And Security In Project Cargo Transport?

Safety is paramount, and our specialist knowledge and experienced team ensure that all logistics solutions are secure.

What is the role of a Load Master?

As the face of Peters & May our Loadmasters are at the centre of all marine logistics. Dealing with port staff, stevedores and agents worldwide; they have a wealth of experience in bespoke logistics. Loadmasters are responsible for

Preparing all required loading and discharge equipment
Overseeing and managing load and discharge operations
Co-ordinating third parties including divers, ship crews, surveyors etc.

To learn more about the team who load your yachts.

Do You Have Experience With Challenging Logistics Situations?

Our track record includes successfully navigating challenging logistics scenarios.

What happens if there are unforseen changes to the schedule?

While we make every effort to adhere to the agreed-upon schedule, unforeseen circumstances such as weather conditions or port-related issues may cause delays. In the event of any changes, our team will promptly communicate with you, providing real-time updates and alternative solutions. Your satisfaction and the safety of your yacht remain our top priorities.

What about the Customs and VAT associated with shipping?

Customs clearance and documentation can be daunting and complex, varying depending on the nature of cargo transported and geographies of where it will end up. Implications of getting this wrong can be costly. Peters & May are experts in Customs & VAT for imports and exports worldwide. Our in-house Customs & VAT Manager is knowledgeable in all current Customs & VAT legislation including Customs Declaration Service. As such our expert is on hand to support you step by step or take the paperwork out of your hands completely so you can rest assured.

What Is The Role Of Your In-House Technical Team?

Our in-house Technical Team plays a crucial role in ensuring the safe, efficient loading and discharge of your cargo. Comprising specialists like a Technical Superintendent and a Welding Fabricator, the team collaborates closely with our global Loadmasters. They design bespoke cradles, coordinate operations, and produce essential technical diagrams to ensure every aspect of the cargo handling meets stringent industry standards. Their expert support guarantees that our operations run smoothly and reliably, providing you with confidence throughout the transportation process.

More info at https://www.petersandmay.com/guide/technical-support/

How Do You Match Cargo To The Most Suitable Vessel And Logistics Support?

Our experienced experts analyze each cargo piece individually to make the optimal selection.

Can I use my own cradle?

Yes – however, this is subject to our approval and as such we will require technical drawings of the cradle. You will need to make your own arrangements to transport your cradle to the vessel. If you don’t have a cradle and are looking to guarantee the safe shipping of your yacht; Peters & May can assist. Our in-house technical team are experts in bespoke cradle design and maintenance, meaning we can develop a cradle tailored to the exact requirements of your yacht.

Can You Transport My Superyacht To Specific Locations, Or Do You Have Predefined Routes?

We offer both flexibility and predefined routes, ensuring your superyacht reaches its destination no matter where it may be.

Can You Handle All Types Of Racing Yachts?

Absolutely. We’re equipped to transport yachts of all sizes and classes.

Do You Offer Time-Sensitive Transport Solutions For Racing Teams?

Yes, we understand the time-sensitive nature of racing. We work closely with you to ensure your yacht arrives on schedule.

Global Yacht Transport