FAQs

At Peters & May, we know logistics can be complex. Our FAQ covers everything from yacht shipping and customs clearance to handling dangerous goods and worldwide freight forwarding. If your question isn’t listed here, please get in touch with our team directly.

What Sets Peters & May Apart In The Superyacht Transport Industry?

Our decades of experience, unwavering expertise, and unmatched attention to detail make us the industry leader.

How long is the yacht loading window?

With all loadings, we give a 15-day window for shipment in which your yacht must be available. The reason for this is based on the consolidation of yachts wanting to ship from A to B during the same period. Through economies of scale we can ensure we offer customers the best rate for shipping if consolidation is an option. Secondly, until all bookings are finalised the vessel cannot be nominated. Vessel schedules can vary, requiring flexibility in loading date.

What Sets Your Commercial Cargo Transport Service Apart?

Our expertise, global reach, and commitment to safety make us the premier choice for commercial cargo logistics.

How Do You Match Cargo To The Most Suitable Vessel And Logistics Support?

Our experienced experts analyze each cargo piece individually to make the optimal selection.

What preparations do I need to make before the scheduled shipping date?

Before the scheduled shipping date, ensure that your yacht is properly prepared for transport. This includes securing loose items, removing personal belongings, and following any specific guidelines provided by Peters & May. Our team will guide you through the necessary preparations to ensure a smooth shipping process.

What happens if there are unforseen changes to the schedule?

While we make every effort to adhere to the agreed-upon schedule, unforeseen circumstances such as weather conditions or port-related issues may cause delays. In the event of any changes, our team will promptly communicate with you, providing real-time updates and alternative solutions. Your satisfaction and the safety of your yacht remain our top priorities.

How Do You Ensure The Safety Of Commercial Cargo During Transport?

Safety is our top priority, and we employ precise planning and handling measures to secure your cargo.

What happens on the day of loading?

It will be your responsibility to arrange for the yacht to be delivered to a pre-agreed destination at a specified time for lifting. If arriving by water, you will need to contact the Peters & May Loadmaster who will confirm the berth location and the positioning required for lift.

Once alongside the vessel, lifting gear will be carefully positioned by the Loadmaster and diver ensuring slings are safely supporting your yacht. Once satisfied the crane will lift the yacht and she will be offered up to cradles aboard the vessel. Final adjustments will be made before settling and lashing the yacht to the cradles and/or deck using lashing points such as cleats and bollards. Final checks and preparations are made before your yacht is ready for shipping.

Do You Have Experience With Challenging Logistics Situations?

Our track record includes successfully navigating challenging logistics scenarios.

How Far In Advance Should I Contact You Before A Race?

It’s best to contact us as early as possible to ensure a seamless logistics plan.

What Types Of Commercial Cargo Do You Transport?

We transport a wide range of commercial cargo, including heavy machinery, oversized equipment, and more.

What Type Of Cargo Does Your Project Cargo Transport Service Handle?

We handle a wide range of commercial cargo, including out-of-gauge items, break bulk, and heavy lift cargo.